Jr. Key Account Manager
Description
Job Description
Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products or services
Developing and executing strategic account plans to drive growth and maximize revenue from key accounts
Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling
Conducting regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations to enhance client partnerships
Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients
Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market
Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage
Keeping track of key performance indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement
Collaborating with internal teams, such as sales, marketing, and customer support, to deliver exceptional customer experiences and meet client expectations
Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements
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Requirements:
- Bachelor degree in any major, preferably Sales & Marketing
- Minimum 3�years managerial experience in FMCG
- Conversant in English both written & oral
- Willing to be relocated across Indonesia
- Have a good communications and able to adapt in a quick changes in the market
- Have creative mindset and able to adapt to quick changes in the market, build network with diverse stakeholders and have some knowledge/skills in Corporate Affairs and business development.